VitalSource Status

All Systems Operational

V3/V4 APIs Operational

VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations Operational

Bookshelf Online Operational

Manage Platform Operational

Store, Sampling and Ecommerce Platform Operational

VitalSource Explore Operational

Analytics Operational

Acrobatiq Operational

Verba Collect Operational

Verba Connect Operational

Verba Compete Operational

Verba Compare Operational

Akademos TextbookX Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

We are experiencing degraded performance across our systems

Postmortem - Read details
Aug 25, 18:35 EDT

Resolved - This incident has been resolved.
Aug 25, 17:09 EDT

Identified - We are continuing to work on a fix for this issue.
Aug 25, 17:05 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 15:09 EDT

Update - We have been experiencing an intermittent service degradation affecting VitalSource systems. A subset of users and API integrations may encounter slow performance or error messages, while others remain unaffected.
Our engineering teams are actively investigating and working on remediation. We will provide the next update as soon as more information is available.
Aug 25, 14:44 EDT

Update - We are continuing to work on a fix for this issue.
Aug 25, 14:23 EDT

Update - We are continuing to work on this issue. The Manage Platform UI is offline for maintenance.
Aug 25, 13:59 EDT

Identified - We have made some changes that have improved our performance and are monitoring closely for any other issues.
Aug 25, 12:00 EDT

Investigating - We are currently investigating this issue.
Aug 25, 10:45 EDT

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.