VitalSource Status

All Systems Operational

LearnKit APIs Operational

V3/V4 APIs Operational

Notes and Highlights Synchronization Operational

Business Center Integrations and LTI/LMS integrations Operational

Bookshelf Online Operational

Manage Platform Operational

Store, Sampling and Ecommerce Platform Operational

VitalSource Studio Operational

VitalSource Bridge Operational

Engagement Dashboards Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

VitalSource Studio Maintenance Jul 23, 07:30-08:45 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jul 19, 15:30 CDT

Past Incidents

Jul 23, 2018

No incidents reported today.

Jul 22, 2018

No incidents reported.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

VitalSource Store payment processing is impaired

Resolved - This incident has been resolved.
Jul 17, 21:01 CDT

Identified - Our third party payment processor is experiencing issues, impacting our ability to process payments.
Jul 17, 20:32 CDT

intermittent failures

Resolved - All systems are operational. Google is reporting resolution to the network issues which caused service disruptions to our systems today: https://status.cloud.google.com/incident/cloud-networking/18012
Jul 17, 15:28 CDT

Monitoring - Issues are resolving and most of our services should be back to normal. We will continue to monitor. There have been underlying issues with the Google Cloud Platform that has impacted not only our services, but broad parts of the internet. More information here: https://status.cloud.google.com/summary
Jul 17, 15:03 CDT

Update - We are continuing to work on a fix for this issue.
Jul 17, 14:42 CDT

Identified - The issue has been identified and a fix is being implemented.
Jul 17, 14:39 CDT

Update - We are continuing to investigate this issue.
Jul 17, 14:29 CDT

Investigating - Getting reports of intermittent failures across our system, we are investigating.
Jul 17, 14:27 CDT

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

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