VitalSource Status

All Systems Operational

V3/V4 APIs Operational

VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations Operational

Bookshelf Online Operational

Manage Platform Operational

Store, Sampling and Ecommerce Platform Operational

VitalSource Explore Operational

Analytics Operational

Acrobatiq Operational

Verba Collect Operational

Verba Connect Operational

Verba Compete Operational

Verba Compare Operational

Akademos TextbookX Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 17, 2025

Service Disruption Impacting Bookshelf Online

Resolved - This incident has been resolved.
Jan 17, 08:40 EST

Monitoring - Bookshelf Online is operational, we are monitoring.
Jan 17, 08:18 EST

Investigating - We are investigating an issue impacting Bookshelf Online
Jan 17, 08:14 EST

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

Service Disruption

Resolved - All systems are operational.
Jan 8, 10:56 EST

Monitoring - We experienced a service disruption due to a Google Cloud networking issue. Systems have recovered and are now operational. We continue to monitor the situation.
Jan 8, 10:38 EST

Update - We are continuing to investigate this issue.
Jan 8, 10:33 EST

Investigating - We are currently investigating an issue impacting multiple applications.
Jan 8, 10:26 EST

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.