Broad internet issues are impacting all our services

Incident Report for VitalSource

Resolved

This incident has been resolved.

Posted Jul 17, 2020 - 16:56 CDT

Monitoring

Cloudflare Issues have cleared

Posted Jul 17, 2020 - 16:39 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 17, 2020 - 16:26 CDT

This incident affected: V3/V4 APIs, Notes and Highlights Synchronization, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, Store, Sampling and Ecommerce Platform, VitalSource Studio, VitalSource Explore, Analytics, and Acrobatiq.