Broad internet issues are impacting all our services

Incident Report for VitalSource

Resolved

This incident has been resolved.
Posted Jul 17, 2020 - 17:56 EDT

Monitoring

Cloudflare Issues have cleared
Posted Jul 17, 2020 - 17:39 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 17, 2020 - 17:26 EDT
This incident affected: V3/V4 APIs, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, Store, Sampling and Ecommerce Platform, VitalSource Explore, Analytics, and Acrobatiq.