Slowness across our systems
Incident Report for VitalSource
This incident has been resolved.
Posted Nov 09, 2023 - 13:13 CST
We are continuing to monitor for any further issues.
Posted Nov 09, 2023 - 12:50 CST
A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2023 - 12:33 CST
The issue has been identified and a fix is being implemented.
Posted Nov 09, 2023 - 12:21 CST
We are currently investigating this issue.
Posted Nov 09, 2023 - 12:15 CST
This incident affected: V3/V4 APIs, Notes and Highlights Synchronization, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, and Store, Sampling and Ecommerce Platform.