Slowness across our systems
Incident Report for VitalSource
Resolved
This incident has been resolved.
Posted Nov 09, 2023 - 14:13 EST
Update
We are continuing to monitor for any further issues.
Posted Nov 09, 2023 - 13:50 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2023 - 13:33 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 09, 2023 - 13:21 EST
Investigating
We are currently investigating this issue.
Posted Nov 09, 2023 - 13:15 EST
This incident affected: V3/V4 APIs, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, and Store, Sampling and Ecommerce Platform.