intermittent failures
Incident Report for VitalSource
All systems are operational. Google is reporting resolution to the network issues which caused service disruptions to our systems today:
Posted Jul 17, 2018 - 15:28 CDT
Issues are resolving and most of our services should be back to normal. We will continue to monitor. There have been underlying issues with the Google Cloud Platform that has impacted not only our services, but broad parts of the internet. More information here:
Posted Jul 17, 2018 - 15:03 CDT
We are continuing to work on a fix for this issue.
Posted Jul 17, 2018 - 14:42 CDT
The issue has been identified and a fix is being implemented.
Posted Jul 17, 2018 - 14:39 CDT
We are continuing to investigate this issue.
Posted Jul 17, 2018 - 14:29 CDT
Getting reports of intermittent failures across our system, we are investigating.
Posted Jul 17, 2018 - 14:27 CDT
This incident affected: LearnKit APIs, V3/V4 APIs, Notes and Highlights Synchronization, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, Store, Sampling and Ecommerce Platform, VitalSource Studio, VitalSource Bridge, and Analytics.