Degradation of performance across our services

Incident Report for VitalSource

Resolved

This incident has been resolved.
Posted Jul 24, 2018 - 13:37 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2018 - 13:27 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 24, 2018 - 13:18 EDT
This incident affected: V3/V4 APIs, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, Store, Sampling and Ecommerce Platform, and Analytics.