Service Disruption

Incident Report for VitalSource

Resolved

This incident has been resolved.

Posted Nov 04, 2024 - 14:29 EST

Update

We are continuing to monitor for any further issues.

Posted Nov 04, 2024 - 14:24 EST

Monitoring

We have implemented a fix and are monitoring.

Posted Nov 04, 2024 - 14:20 EST

Update

We are continuing to investigate this issue.

Posted Nov 04, 2024 - 14:13 EST

Investigating

We are investigating an issue impacting multiple systems across VitalSource.

Posted Nov 04, 2024 - 14:12 EST

This incident affected: V3/V4 APIs, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, Store, Sampling and Ecommerce Platform, VitalSource Explore, Analytics, Acrobatiq, Verba Collect, Verba Connect, Verba Compete, and Verba Compare.