Store payment processing
Incident Report for VitalSource
Resolved
This incident has been resolved.
Posted Aug 30, 2020 - 10:09 CDT
Monitoring
We believe the issues have cleared.
Posted Aug 30, 2020 - 10:00 CDT
Update
Processing has improved. We believe that this is related to broad internet issues across the US.
Posted Aug 30, 2020 - 09:41 CDT
Identified
This may be related to broad CDN issues reported through out the US.
Posted Aug 30, 2020 - 09:12 CDT
Investigating
Our student store payment processor is having trouble processing credit card payments. We are working with them to solve the problem.
Posted Aug 30, 2020 - 08:28 CDT
This incident affected: Store, Sampling and Ecommerce Platform.
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