Explore Performance Issues

Incident Report for VitalSource

Resolved

The performance issue affecting Explore has been resolved and all systems are now operating normally. We will continue to closely monitor Explore to ensure there are no further disruptions.

Posted Feb 08, 2023 - 21:48 CST

Update

We have implemented some mitigation which alleviates this issue for some users.

Posted Feb 08, 2023 - 14:04 CST

Update

We have identified the issue and are rolling out a solution.

Posted Feb 08, 2023 - 12:41 CST

Identified

We are addressing issues impacting Explore performance.

Posted Feb 08, 2023 - 08:58 CST

Investigating

We are addressing issues impacting Explore performance.

Posted Feb 08, 2023 - 08:58 CST

This incident affected: VitalSource Explore.