Intermittent slowness issues

Incident Report for VitalSource

Resolved

This incident has been resolved.
Posted Sep 16, 2020 - 16:47 EDT

Monitoring

Issues appeared to have cleared, we are monitoring.
Posted Sep 16, 2020 - 16:29 EDT

Investigating

We are experiencing intermittent slowness issues across the VitalSource ecosystem, we are investigating.
Posted Sep 16, 2020 - 15:25 EDT
This incident affected: V3/V4 APIs, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, Store, Sampling and Ecommerce Platform, VitalSource Explore, Analytics, and Acrobatiq.