Service Disruption

Incident Report for VitalSource

Resolved

This incident has been resolved. A failure in one of our underlying services caused this disruption, but we have successfully restored service.
Posted Jan 26, 2026 - 22:14 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 26, 2026 - 21:55 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 26, 2026 - 21:53 EST

Update

We are continuing to investigate this issue.
Posted Jan 26, 2026 - 21:29 EST

Investigating

We are investigating an issue affecting checkout on our store platform.
Posted Jan 26, 2026 - 21:22 EST
This incident affected: Store, Sampling and Ecommerce Platform and Akademos TextbookX.